Privacy Policy

This Privacy Policy describes how Pro Promptor, operated by Agency Stellia ("we," "us," or "our"), collects, uses, and handles your information when you use our mobile application ("App"). Your privacy is important to us, and we are committed to protecting it.

If you have any questions about this policy, please contact us at support@propromptor.com.

1. Information We Collect

To provide and improve our service, we collect the following types of data, which are linked to your identity:

  • Contact Information

    • Email Address: We collect your email address to create and manage your account, facilitate login, and for essential security communications.

  • User Content

    • Other User Content (Your Scripts): This refers to the text scripts you create, edit, and save within the App. This data is collected to provide the core functionality of syncing your scripts across your devices.

  • Purchases

    • Purchase History: We collect information about your in-app subscriptions (e.g., monthly or annual plans) to manage your access to premium features and for analytical purposes.

  • Usage Data

    • Product Interaction: We collect data on how you interact with our App, such as features used, taps, and session duration. This helps us understand user behavior and improve the App's functionality.

  • Diagnostics

    • Crash Data: We collect crash logs to identify and resolve bugs, ensuring the App remains stable and reliable.

    • Performance Data: We collect performance metrics, such as app launch time and hangs, to optimize the App's performance and provide a smooth user experience.

2. How We Use Your Information

We use the collected data for the following purposes:

  • App Functionality:

    • To authenticate you and secure your account.

    • To enable the core feature of creating, saving, and syncing your scripts.

    • To manage your subscriptions and provide access to premium features.

    • To enforce usage limits for our freemium model.

    • To ensure our servers are running correctly and to improve scalability and performance.

  • Analytics:

    • To understand how our users engage with the App to plan and develop new features.

    • To analyze the effectiveness of our subscription models.

    • To diagnose and fix technical issues, including crashes and performance bottlenecks.

We do not use your data for advertising or tracking purposes.

3. Third-Party Services

We rely on trusted third-party services to operate our App:

  • Firebase (by Google): We use Firebase for backend services, including user authentication (Firebase Authentication), database storage for your scripts (Cloud Firestore), and for collecting analytics and diagnostic data (Firebase Analytics, Crashlytics, Performance).

  • Adapty: We use Adapty to manage in-app purchases and subscriptions. Adapty processes your purchase history to grant you access to premium features and provides us with analytics on subscription performance.

4. Data We DO NOT Collect

Pro Promptor is designed with your privacy in mind. We want to be explicit about the sensitive data we do not collect on our servers:

  • Video and Audio Recordings: While the App requires camera and microphone access to record videos, these recordings are processed and saved directly to your device's local storage only. They are never uploaded to our servers or accessed by us.

  • Photos: Access to your photo library is only required to save your recorded videos to your device. We do not browse, collect, or upload your photos from your library.

5. Data Security

We implement reasonable security measures to protect your data from unauthorized access, alteration, or destruction. However, please be aware that no method of transmission over the Internet or method of electronic storage is 100% secure.

6. Data Retention and Deletion

We retain your personal data for as long as your account is active. If you choose to delete your account, your associated data, including your email address and scripts, will be permanently deleted from our servers in accordance with our data retention policies.

7. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.

8. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us:

Agency Stellia
Email: support@propromptor.com